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FAQ page


 

Welcome to our frequently asked questions page.

 

If you have a question and cannot find the answer here, please contact us for support.


 

Q:  How long has Alphabetacres.com been in business?

A:  Alphabetacres.com has been in business for more than six years. When we first started Alphabetacres, we sold printable games, activity CDs, and kid friendly video DVDs on eBay. We currently sale digital goods and software through our payloadz.com store at very reasonable prices.  


Q:  What is payloadz?  

A:  Payloadz is an online platform that we use to process orders to our customers instantly and safely. 


Q:  Why should I buy products from Alphabetacres? There are lots of free coloring pages, games, songs, and videos on the internet.

A:  First, we offer many unique products that you cannot download from other websites. Second, we offer products that are carefully reviewed and selected, to protect your children from inappropriate content. Third, our products are for sell at very low prices and often bundled together so you get more for less.  Fourth, we do not place banner advertisements on our website. However, our videos are on youtube, which will include third party advertising that we are not associated with.


Q:  Do you have a refund policy?

A:  All sales are final, due to the nature of products that have been downloaded.  However, if you are not happy with your purchase, please contact us.  We will make sure that you are a happy customer.


Q:  Who owns Alphabetacres.com?

A:  Rebecca Yurkanin is the owner of Alphabetacres.com. Rebecca has four children and three grandchildren.  When her children were young, she ran a daycare center for several years. In 1996, she took writing and publishing classes at Phoenix College.  In 2001, she published an eBook titled “Funtastic games for kids to play”. Currently, she spends much of her time as a hockey mom of two teen travel hockey players, and enjoys taking video of their hockey games. Rebecca is also a professional member of iClipart, videoblocks, graphicstock, animation factory and audioblocks.