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FAQ page

If you have a question and cannot find the answer here, please contact us for support.

Q:  How long has Alphabetacres.com been in business?

A:  Alphabetacres.com has been in business for more than ten years. When we first started Alphabetacres, we sold printable games, activity CDs, and kid friendly video DVDs on eBay. We currently sale digital goods and software through this online store at very reasonable prices.  

Q:  How do I purchase digital products on this website, what is the process and is it secure?

A:  We previously used Payloadz as a third party platform to purchase and download all of our digital goods.  However, we are currently integrating our products to Gumroad, a safer, more kid friendly, digital platform to purchase from. 

We will also be able to offer more payment options.  Previously, PayPal was the only online payment platform available, but now our customers can conveniently pay through all major credit cards.

Our customers will then receive a link to download products instantly via email.  If it doesn't arrive quickly, sometimes, it can end up in spam/junk mail folder. 

Q:  Why should I buy products from Alphabetacres? There are lots of free coloring pages, games, songs, and videos on the internet.

A:  We offer many unique products that you cannot download from the internet or other websites.

We offer products that are carefully reviewed and selected, for the best quality and to also protect your children from inappropriate content.

Our products are for sell at very low prices and are bundled together so you get much more for less. 

We do not place banner advertisements on our website. Please note, however, some of our videos are on youtube,  which will include third party advertising that we are not associated with. 


Q:  Do you have a refund policy?

A:  All sales are final, due to the nature of products that have been downloaded.  However, if you are not happy with your purchase, please contact us.  We will make sure that you are a satisfied customer.

Q:  Who owns Alphabetacres.com?

A:  Rebecca Yurkanin is the owner of Alphabetacres.com. Rebecca has four children and three grandchildren.  When her children were young, she ran a daycare center for several years with her mother. In 1996, she took writing and publishing classes at Phoenix College.  In 2001, she published an eBook titled “Funtastic games for kids to play”.   Rebecca is also a professional member of iClipart, videoblocks, graphicstock, animation factory and audioblocks.